Telemarketing Training and Marketing Workshops

Step4Success provides telemarketing training and marketing workshops, to support and help in-house teams develop the confidence and skills necessary to succeed. 

Telemarketing training

Training your own in-house telemarketing staff takes place in your own premises, over either a half day or whole day programme.

We cover:-

  • Developing an effective sales pitch for telemarketing
  • Improving the telemarketers engagement levels with senior decision-makers
  • Overcoming barriers and objections, using proven techniques
  • Maintaining control over conversations and closing skills

One to One Coaching

As a follow up to our Telemarketing Training workshops, we offer one to one coaching over the phone, with our in-house telemarketing expert. This provides a confidence boosting, safe and supportive method of raising an individual’s skills, and providing feedback and coaching. Detailed feedback and recommendations are provided to the line manager responsible.

B2B Marketing and Campaign Planning

For Small Business owners and managers we also offer workshops on B2B Marketing Strategy and Campaign Planning. Featuring detailed knowledge of how to design, plan and manage a B2B Marketing and Lead Generation campaign. The typical topics covered are:-

  • Marketing strategy development
  • Target market criteria and selection
  • Prospects and databases
  • CRM systems and technology for B2B Marketing
  • Integrated B2B campaigns
  • Lead Scoring and Nurturing
  • Measurement, analysis and monitoring
Contact Us

Step 4 Success, Oxford House,

Newbury, RG14 1JB, United Kingdom


  • T : 0203 287 0000
  • M: 07581 342 263
  • E : info@step4success.co.uk
Step4Success